Duane Lachance – Fairmont Empress

Duane Lachance portraitWe visited the Fairmont Empress in 2016 while it was under construction and the Gold Level was not at all what we expected.

Duane worked with us for our next visit and took care of us over and beyond.  Our visit to the NEW Gold Level is a great experience we will have wonderful memories of.  Thanks Duane!

Wow!  What a wonderful and heart-warming story.

About Brenda

Committee Representative for Tourism Victoria