Please accept my nomination for Christina Starko, Guest Services Agent at the Delta Victoria Ocean Pointe Resort and Spa. Since joining the hotel over a year ago, Christina has consistently wowed countless guests and has shone as an outstanding example of what it means to provide unforgettable guest service. Please see below a sample from the many comment cards we receive about Christina on a regular basis.
“Christina at your front desk/concierge was amazing… She made our stay magical. Helped us with a room issue and booked all of our events… Her smile and personality filled the lobby and made everyone else smile… She understands customer service and how to treat them with respect…. Your hotel was beautiful, but honestly I would come back because of the service I received from Christina.”
“Christina was our check-in attendant and I need to tell you that she is a great asset to your company. As a business owner, she would be that kind of person I would want to hire to be the person who’s the initial face of my company. I found her to be one of the friendliest, most enthusiastic people I have ever seen. I and my family were tired, having just arrived from Texas via Seattle. Christina smiled the whole time we interacted with her and in fact we could not help but smile as well. Big kudos to her and I hope you value her contribution.”
“The sweet girl at check-in (Christina) might have been the most enthusiastic and helpful person we have ever met working at a hotel. She was so happy that we chose to stay at the Delta hotel. She provided us with suggestions from where to dine to what to do during our short stay in Victoria and she was spot on every step of the way.”
“Christina at the front desk is a rock star – great enthusiasm and charm. A tremendous asset to your organization.”
“The girl at the front desk, Christina, needs to be mentioned as being exceptional. She was bubbly, efficient and just the greatest employee anybody can ask for.”
Christina clearly goes above and beyond for guests and when they leave, they don’t only walk away with memories of a fantastic vacation, but also the feeling of having gained a new friend. Thank you for taking the time to consider my nomination for the fabulous Christina Starko.