Felipe Horta – Magnolia Hotel & Spa

I would like to nominate Felipe Benita Horta for a Victoria Hospitality Award. I can’t think of anyone more deserving. On April 2, 2018, I was staying at the Magnolia Hotel and was having breakfast in the breakfast room. Suddenly I started choking and was in medical distress and could not breathe. My sister started the Heimlich maneuver while someone called 911. It was not working, and I was getting worse. Felipe came running in the room and took charge. He hit me twice on the back and proceeded with the Heimlich maneuver. I started to cough and was then able to breathe and talk. As quickly as Felipe swooped in to save the day, he was soon gone. In wanting to thank him I found he had resumed his job in another room.

This humble man is my hero and certainly deserves recognition. He showed the ultimate in hospitality!

 

About Brenda

Committee Representative for Tourism Victoria