We selected Jim Baker as our March winner and this ballot came to us from Kate from Kennewick, Washington:
Jim was very kind, professional and had a great sense of humour while my family stayed at the Chateau Victoria. He really impressed my youngest brother who is 6 years of age and treated him as if he was a very important guest. However, what really impressed our whole family was that Jim went way above and beyond his duties when we lost power in our room and had to move very quickly and very late at night. He helped us tremendously during this time. He ensured both rooms were secure and helped us move all our bags and more!