Kirsten Grove-White – Mayfair Mall

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My husband needed to have a ring cut off as he had a thorn prick in his finger which had become infected and very swollen.  We tried jewelry stores in the mall to no avail. Kirsten gave us all kinds of suggestions and called up some other stores to see if she could locate a place that would do it.  They all said no and in the end she called her mother who had had a ring removed some time before and got the information. She then phoned the store, namely Van Isle Jewellers on Blanchard St. to make sure they would do it. I’m happy to say they did as our only other choice would have been to visit the emergency dept. at the Royal Jubilee Hospital.  She gave us a map marking both locations.  All this with the most pleasant and friendly attitude. Just a lovely girl.

I feel Kirsten went out of her way to help us and we are extremely grateful to her.  She is an asset to your beautiful city and I hope she will get some recognition for this.

About Brenda

Committee Representative for Tourism Victoria