We received the nomination for Ryan from Jacob Wells and Amber Harmon, visiting Victoria from the United States. They wrote:
Ryan went above and beyond to track down our lost cellphone. He contacted Clipper Vacations to find the tour bus we took to the Butchart Gardens and found out that the phone had been returned to the Clipper Terminal. He proceeded to pick up the phone from the terminal and track us down at the Fairmont Empress Hotel while we were enjoying afternoon tea. He brought us the phone at his earliest possible opportunity. Thank-you Ryan. You rock!